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Thrive; Turning Uncertainty Into Your Competitive Advantage – Interview with Meridith Elliott Powell

October 10, 2024 (updated January 27, 2025) Published by

Video Intro In this interview, Meridith Elliott Powell discusses how we can convert uncertainty into a competitive advantage.  By first understanding how uncertainty get in the way of our goals, Meridith provides insights to move forward and dealing with the inevitable, next wave of uncertainty.  Sit back, and get ready to experience the excitement of... Read more

Four Keys to Develop a Loyalty Program

October 3, 2024 (updated January 27, 2025) Published by

Heidi Young discusses the keys to develop a great loyalty program that increases engagement. Heidi Young, Executive Vice President, Marketing & Business Development at ampliFI Loyalty Solutions. With over 25 years of industry experience, Heidi Young leads all financial institution loyalty sales and business development efforts by working directly with C-level executives on developing effective loyalty... Read more

3 Steps to Build Digital Collections

September 19, 2024 (updated January 27, 2025) Published by

Intro  The transition to digital collections in building momentum.  In this interview Shawn Murray, Senior Program Manager at Bridgeforce LLC, talks about vendor selection, determining the best fit, and implementation.  If you are thinking about digital collections or seeking ideas to improve your program, you will gain great insights from this interview.    Short Bio  Shawn Murray -... Read more

Keys to Increasing Sales and Marketing Collaboration

September 6, 2024 (updated January 27, 2025) Published by

In our interview with Jack Hubbard, who has a remarkable background in all aspects of sales and marketing in banking, we discuss the importance of marketing and sales collaboration.  Jack explains the benefits of combining sales and marketing in a single education course. He explains how the coursework increases sales and marketing collaboration and the... Read more

Bankerslab Simulations and Training – Interview with Michelle Katics

May 23, 2024 (updated January 27, 2025) Published by

Intro –  Running a financial institution is not a simple model. Learning the nuances of making them profitable are not simply learned in a book or taking courses in school, it is the experiences, interactions and trial & error learning from everyday life. Michelle Katics, Founder of BankersLab has built systems that simulate the financial... Read more

Biggest Impact to Small Business Banking Relationships

April 6, 2024 (updated January 27, 2025) Published by

Today we interview Whitney Bayliss, with more than 15 years’ banking experience, to discuss how developing small business relationships has changed.  She begins sharing how the pandemic impacted meeting with customers and prospects and then moves to how the needs of small businesses have changed.  Whitney continues with a recap of how customers view their... Read more

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